Well, could it really make a difference?
Here are a few things to think about:
* Are they properly licensed as a low voltage company in your state & fully insured with liability & Workman's comp? (Have them send a fax copy of proof of insurance)
* Will all workers (Including subcontractors) that may enter my home or business be covered by this insurance?
* Are there any complaints registered with the Better Business Bureau regarding their work?
* What professional organizations do they belong to?
* Do they only give away “FREE” systems…or can you buy the system outright & have whomever you choose monitor it?
* Most security system companies don't make the majority of their profit from selling security systems; instead it comes from the monitoring contract. That is why they are so willing to give them away for "FREE". (I am not saying there is anything wrong with choosing a "FREE" system. In fact, depending on your circumstances, sometimes it just makes sense. However I just wanted you to be aware of this.) Always ask if they offer the option to buy the system outright and monitor it without a contract.
* Did you know that monitoring contracts can be so profitable that there are business plans written that are entirely based on simply buying and selling monitoring contracts?
* So the question is: You may know who is monitoring your home security system today...but who will be monitoring it tomorrow?
* There is a big difference between an authorized alarm dealer ....and just another marketing company. Marketing companies know just the right words on how to make an unbelievable offer on a home security system simply irresistible. But remember this, their goal is often to "quick flip" or sell your contract at a profit. So what kind of customer service do you think you will get down the road when you have a problem, or worse yet a break in?
* So always ask up front...are you an authorized alarm dealer?
* And , will you be selling my alarm monitoring contract in the future?
* Who will be warranting my home security system?
* How long is the warrantee? (A new security system should be warranted for a minimum of 12 months)
* If there is a problem after the warrantee expires...whom do I call & how much will it cost to have a technician evaluate my problem?
* When I call in for customer service issues...will I get to talk to a live person...or just a machine?
* Can my new equipment be monitored by anybody...or is it "Proprietary equipment" (In other words, will the equipment ONLY work with their monitoring services only?)
* Will my home be monitored by a "local" monitoring company...or a "National " one?
If they even hesitate for a moment...you may want to keep on looking for the right home security system consultant to work with.
